Guarantee/Warranty
The guarantee period shall be in accordance with the duration of the statutory limitation period for liability for material defects stipulated by the national law of the state in which the appliance has been acquired; however, it shall not be longer than 3 years. Within the warranty period, we shall remove all defects which can be proven to be based on material or manufacturing defects free of charge (see guarantee card).
In case of a guarantee/warranty claim, you shall receive a return sticker free of charge by mail. Freight collect parcels cannot be accepted. Cases of guarantee/warranty can only be processed upon presentation of a valid proof of purchase. If complaints are unjustified, a processing fee may be charged. Please send the appliance safely packaged for transport and provide a brief description of defects and a copy of your proof of purchase. WAHL GmbH shall not be liable for damages in transit or loss during postal delivery.
If you make use of our guarantee service for appliances purchased via the dealers in Germany or Austria, please contact our WAHL Service Center online (contact form), by fax or phone and request a cost-free return sticker.
Wahl Service-Center
Roggenbachweg 9
78089 Unterkirnach
Phone: +49 7721 806- 903
Fax: +49 7721 806- 205
In case of a guarantee/warranty claim, you shall receive a return sticker free of charge by mail. Freight collect parcels cannot be accepted. Cases of guarantee/warranty can only be processed upon presentation of a valid proof of purchase. If complaints are unjustified, a processing fee may be charged. Please send the appliance safely packaged for transport and provide a brief description of defects and a copy of your proof of purchase. WAHL GmbH shall not be liable for damages in transit or loss during postal delivery.
If you make use of our guarantee service for appliances purchased via the dealers in Germany or Austria, please contact our WAHL Service Center online (contact form), by fax or phone and request a cost-free return sticker.
Wahl Service-Center
Roggenbachweg 9
78089 Unterkirnach
Phone: +49 7721 806- 903
Fax: +49 7721 806- 205
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